Frequently Asked Questions

Here you will find the common questions we receive from our customers before, during, and after their orders. If you still find yourself scratching your head, schedule a meeting with one of our container techs. We are sure to be able to answer your questions and come up with a solution for you.

General FAQ

Easy to order

We make our products as easy to order as possible. You can go through the full checkout process on the website, or chat with one of our container techs to develop a custom proposal based on your needs.

White-glove service

From original ideation with your container tech to delivery, we leave no stone unturned. We make it a point to advise each of our customers on the best possible outcomes for their projects.

End to End support

From start to finish, Bob's is here to support you. Our container techs know the best options to fit your budget and will advise on land preparation and delivery needs before your container takes off from our yard.

Lead Time & Shipping FAQ

We Keep You in the Loop as Your Build Progresses

Part of our onboarding process involves getting you into our project management system where we can communicate throughout the build process with updates, questions, and more.

Our Container Models are Fully Customizable

There are many options at your disposal for customizing your container to your needs. From interior finish to rooftop decking, and everything in between, we are here to find a solution for you.

Containers Ship by Flatbed Trailer

Depending on your delivery location, our logistics partners minimize costs by using a flatbed tilt trailer to set your container in position. As long as a truck can back into the space, the unit can be dropped in place. Crane and forklift placement are also available if needed.
Part of the North American Modular family of companies